How “instructional engineers” improve developer onboarding at Splunk | Gail Carmichael (Splunk)

This week we’re joined by Gail Carmichael, Principal Instructional Engineer at Splunk. At Splunk, Gail’s team is responsible for improving developer onboarding, which they do through a multi-day learning program. Here, Gail shares how this program works and how they measure developer onboarding. The conversation also covers what instructional engineers are generally, and how Gail demonstrates the impact of her team’s work. 

Discussion points:
  • (1:16) The Engineering Enablement & Engagement Team at Splunk
  • (8:01) What an Instructional Engineer is
  • (14:36) The developer onboarding program at Splunk
  • (16:05) Components of a good onboarding program
  • (21:11) Why having an onboarding program matters
  • (28:17) Measuring onboarding at Shopify (Gail’s previous company)
  • (31:39) Measuring developer onboarding at Splunk
Mentions and Links

Creators and Guests

Abi Noda
Host
Abi Noda
Abi is the founder and CEO of DX (getdx.com), which helps engineering leaders measure and improve developer experience. Abi formerly founded Pull Panda, which was acquired by GitHub.
How “instructional engineers” improve developer onboarding at Splunk | Gail Carmichael (Splunk)
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